Privacy Policy
At Custom.africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly:
Name, email address, phone number, and shipping/billing address during account creation or checkout.
Payment information (handled securely by our payment gateway providers).
How We Use Your Information
We use your data to:
Process and fulfill your orders.
Communicate with you regarding your purchases, promotions, or customer support inquiries.
Improve our website, products, and services.
Ensure a secure shopping experience.
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Such as payment processors, delivery partners, and IT support services.
Legal Requirements: If required to comply with Ghanaian laws or to protect our rights.
Cookies and Tracking Technologies
We use cookies to:
Enhance website functionality.
Understand user behavior to improve our services.
Provide personalized recommendations.
You can manage your cookie preferences through your browser settings.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
As a customer, you have the right to:
Access and review the personal information we hold about you.
Request corrections to inaccurate data.
Opt-out of promotional communications at any time.
Request deletion of your personal data where applicable.
To exercise your rights, please contact us at support@Custom.africa.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
Children’s Privacy
Custom.africa does not knowingly collect personal information from individuals under 18. If we learn that a minor’s data has been inadvertently collected, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website with the effective date noted.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: support@Custom.africa
Thank you for trusting Custom.africa for your fashion needs.